This page is for Omnistar Interactive clients that require a product installation. If you already have the product installed and you need our technical team to review any technical issues, please visit our bugfix form located here.

Omnistar Interactive offers free installation if this is the first time you are installing the software. If you move the software to a new server and need us to re-install the software then we can re-install the software for $29.95 one-time fee. Please note that if you do a re-install, we do not move ANY data. If you need help with any of the steps below then you should call your hosting company. It is important that you follow the steps below to test your database.

Step 1: Download the software

Login at our Software Distribution Center and download the software

Step 2:Un-Zip the software.

If you are using Linux then you can run the command
unzip filename

OR Use Winzip (Download Winzip)

If you use winzip then you will need to unzip the file to a directory on your local computer and then upload the file using a ftp program to the root of the website where you want to run the program.

Important Note: Do not unzip or un-tar the product in a sub-directory. Un-zip the product in the root web directory so that the URL will be:

www.YourDomain.com/Directory/

Where it shows Directory in the above link it will NOT be named Directory but it will be called a different name depending on the product that you install:

If you are installing Omnistar Forms, then the Directory will be called: form
If you are installing Omnistar Live, then the Directory will be called: support
If you are installing Omnistar Mailer, then the Directory will be called: mailer
If you are installing Omnistar Recruiter, then the Directory will be called: recruiter
If you are installing Omnistar Article, then the Directory will be called: press
If you are installing Omnistar Drive, then the Directory will be called: dm
If you are installing Omnistar Kbase, then the Directory will be called: kbase
If you are installing Omnistar Tell , then the Directory will be called: tell
If you are installing OSI Affiliate , then the Directory will be called: affiliate

Step 3: Create an Empty MYSQL Database

a. You should create an empty MYSQL database on your server and then create a username and password that has access to the database. If you use an existing database ALL INFORMATION will be deleted from the database you enter on the install form.

b. Locate the file testmysql.php in the main directory of the software tar file. You should download this file to your local computer using FTP. When you download the testmysql.php file to your local computer, make sure you download it in Ascii format.

C. Once you download the file, open the file testmysql.php using ANY text editor software used for programming. If you do not have text editor software that you use for programming use Windows NOTEPAD. DO NOT USE Windows WORD, make sure you use Windows NOTEPAD.

At the top of the file you will be asked to enter your database information between the single quotes. You should enter your Database Name, Database Username, Database Password and Database Host between the single quotes.

Once you enter your database information, then you should move that file back to the web server using your FTP program. Once that file is back on your web server you should visit that file in a web browser.

http://www.YourDomain.com/directory/testmysql.php

in your browser.

You should now see the word: “mysql_ok”

Important Note: You should see the word mysql_ok once you visit the testmysql.php in a web browser. If you do not see the word mysql_ok, then please make sure you have followed the steps above correctly, because you cannot continue on to Step 4, until you see the word mysql_ok.
If you still have problems, please contact your server administrator or hosting company.
The first thing our developers will do is pull up the page:

www.YourDomain.com/product/testmysql.php and if they do not see:
“mysql_ok” they will not continue with the install.

If you cannot get testmysql.php to work, then click here to get a letter you can send to your hosting company so that they can help you to get MySql configured correctly.

Step 4: Go to the Install Form