Web Based Knowledgebase Solution Benefits

Omnistar Knowledge Management Software is an efficient and user-friendly FAQ manager tool. It is ideal for webmasters to create a knowledge base on websites. The software comes loaded with more than 100 features that make it so easy to understand and master the working of the software with minimal effort. The following are some of the advantages and useful features of Omnistar Knowledge Management Software.

• Unlimited Number of Articles
  The software allows the clients to publish any number of articles on the website or an intranet. Clients can publish as many articles as they deem fit. This is especially useful for managing FAQ pages. The webmasters can provide answers to all the questions raised by the customers. Thy do not have to screen or select questions.
  
  
• Unlimited Number of Articles
  Each article published by the software belongs to a particular category. Omnistar Knowledge Management Software allows one to create any number of categories. It means the clients can use the software to publish articles to different websites and networks.
  
  
• Publish Articles to Different Users
  Not only Omnistar Knowledge Management Software can publish unlimited number of articles to unlimited number of categories, but it can publish articles to different groups as well. For example, articles marked for internal circulation within the company cannot be accessed by the general users. Only the technical staff members who have the permission to read the articles can access such articles.
  
  
• Password Protection
  The software allows users and webmasters to create folders. One can password protect a particular folder. Only the people who know the password can open the folder and access the file. This is a useful feature for preventing the leaking of confidential and sensitive information.
  
  
• Unlimited Number of Attachments
  The Omnistar Knowledge Management Software provides the option for webmasters to attach any number of files to the articles. That means the readers can have access to all the files related to a particular article.
  
  
• Reports and Statistics
  The software generates detailed reports about various activities on the website or the software. It provides many useful statistics about the system, which would help to improve the overall efficiency of the system.
  
  
• Glossary Creation
  Omnistar Knowledge Management Software allows the webmasters to create of glossary of terms for each article. When a reader puts the cursor over a term in the article, its meaning and definition from the glossary automatically appear on the screen. This is a useful option, particularly for technical articles. It means the readers do not have to search for particular meanings or terms in other sources.
  
  
• Generating Internal Calendar
  Omnistar Knowledge Management Software provides the option to employees for creating an internal calendar. It helps to schedule the tasks better and improves the efficiency of the system. It also helps in internal communication and distributing various kinds of data among the employees.