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Frequently
Asked Questions
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Are detailed setup instructions
provided?
Yes, no matter what email platform you are on, we will
provide detailed setup instructions.
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Can I use my Blackberry or Palm
Treo to send and receive email?
Yes, our email accounts are compatible with wireless devices
such as the Blackberry and Palm Treo.
- How many email addresses can I
store in my address book?
You can store an unlimited number of email addresses in
your address book.
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Are spam filters setup so I do
not get excessive spam?
Yes, Our Spam Filtering system accomplishes this by gathering
real-time spam intelligence from a number of sources and
then actively using this intelligence to block the spam.
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Are my emails stored on a secure
network?
The firewall solution in use is based on open-source initiatives
developed for the OpenBSD operating environment. All servers
run security-hardened operating systems, undergo scheduled
vulnerability scans and strict patch control, and include
multiple layer Intrusion Detection Systems (IDS) and packet
filtering.
- Are there any setup fees?
There are no setup fees for the email accounts.
- Will these email accounts work
for a small business?
Yes, these email services were designed with the small
business in mind. For a fraction of the cost of purchasing
and managing the solution in-house, our email hosting
system provides customers with a powerful email service
that contains all of the features found in commercial
enterprise packages.
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Can I manage my email accounts
online?
Yes, there is a webmail interface for all email accounts
and there is even and administrative admin control panel
that will allow you to manage features of all your email
accounts as a whole.
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Are my message scanned for viruses?
Yes, first, emails are searched for dangerous types of
file attachments. Dangerous files are those that contain
executable code, which can be used by malicious persons
to spread viruses or do harm to your computer. When an
email is sent or received that contains a restricted file
attachment, the email is rejected and the sender receives
a "bounced" email notification informing them
of the restriction
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Can I create email aliases or
mail forward accounts?
Yes, you will have the ability to create unlimited email
alias accounts.
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