Frequently Asked Questions

1. What exactly does the Omnistar Article program do?
   Omnistar Article is a dynamic content management system. It allows anyone to generate PHP content for your site, even without any coding experience.
   
   
2. Is the user interface customizable?
   Yes, the user interface can be totally customized from the administrative area. You can browse in your own header and footer graphics or use HTML to match the look and feel of your current site.
   
   
3. Can I translate Omnistar Article to another language?
   Yes, you can translate Omnistar Article to any language. There is only one file to modify. You can even translate the MySql character easily with our product.
   
   
4. I am a web designer, can I offer Omnistar Article to my clients?
   Yes, Omnistar Article can be 100% private labeled. You can add your logos to the admin panel and also remove any reference to Omnistar Article. We even have an un-branded user guide that your clients can access.
   


5. How do I receive the product after my purchase?
   After you purchase the content management script you will immediately receive an email that will have a link to our software download area so you can immediately download the software.
   


6. Will my users have to download a special plug-in to use my product?
   No, all of Omnistar Interactive products are web-based and do not require any special plug-ins.
   


7. Do I need a dedicated server to install Omnistar Article?
   No, you do not need a dedicate server and you can install Omnistar Article on most shared hosting environments.
   


8. What are the system requirements for the Omnistar Article program?
   Omnistar Article Installs on any server that meets our server requirements. We also offer FREE installation if you would like our tech team to install it for you.
   
   
9. If I choose your hosted option, is your software and datacenter reliable, secure and confidential? Where is the Data Hosted?
   If you choose our hosted option, this means that we will host the software on our servers and you will not have to worry about backups and other technical issues. Some users choose our install option which allows you to totally host the software on your server. The details below apply only if you decide to go with the hosted option.
   
   We take all reasonable precautions to keep your information and data safe and secure. Our state-of-the-art redundant servers are hosted and professionally managed by Rackspace, a recognized leader in high-end hosting. You can read about their Zero-Downtime network and data center or take a virtual tour of their data center to learn about physical security, network routing equipment and power backup.
   
   
10. How difficult is the installation of the Omnistar Article program?
    Installing Omnistar Article is simple. The installation process is a one page setup that you should be able to finish in minutes. We provide a detailed step-by-step installation guide the details the whole process, however if you are having problems installing feel free to request a Free Install.
    
    
11. Does the Article run on a server or on my PC?
    The Omnistar Article runs on your web server. To view the requirements for our software, visit our requirements.htm. Once you install our software, you can access it from any web browser
    
    
12. Is a trial or demo version available?
    We have an online demo available that you can try here.
    
    
13. Does the product come with a 30-day money back guarantee?
    Yes, our product comes with a 30 Day Money Back Guarantee. Please visit our guarantee page for more information.
    
    
14. Is there a partner / reseller program for the Omnistar Article program?
    Yes, Omnistar Article has a partner reseller program. To request more information please fill out our partner form here.
    
    
15. Can Omnistar Article be managed by a non-technical person?
    Yes, Omnistar Article can be managed by anyone that simply has experience browsing the Internet. The web based administrative area is very user friendly and we also provide detailed documentation at our support page here.
    
    
16. What type of support is offered with the product?
    Omnistar offers FREE 24-7 email and helpdesk support for the product. We also offer phone support by appointment only.
    
    
17. Can I add features to the Omnistar Article?
    Yes, you can add additional features to our program if you are a developer because we offer full source code.
    
    
18. Can I install the program on multiple domain names?
    No, the license for the product allows you to only install and run the product from one domain name. If you have multiple domain names you will need to purchase multiple licenses, however you may qualify as a reseller so feel free to fill out our partner form here. In addition, once you are a customer, you will receive a 10% discount off future orders.
    
    
19. What programming language was the Article written in?
    Omnistar Article is written in PHP.