Omnistar Kbase

We've created a series of videos that will guide you through some of the important features Omnistar has to offer. Just click on the play button to watch each video.

 

• Watch the video tour (3:00)

• Omnistar Knowledge Management Software Introduction Video Omnistar Knowledge Management Software is a dynamic knowledgebase management system that allows you to create a repository of searchable and useful information for your staff and web site visitors. Current users have told us their support has been reduced by as much as 70% once they implemented Omnistar Knowledge Management Software.

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• Watch the video tour (2:00)

• Post Unlimited Articles
  Omnistar Knowledge Management Software allows you to publish an unlimited number of articles to your knowledge base. The system does not place any limitations on your ability to publish articles because we know people use the database for many different purposes, often using it for both internal and public articles, articles on different products, etc. We give you the power to use our software.

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• Watch the video tour (:50)

• Instant Glossary for Complicated Terms
  Omnistar Knowledge Management Software has the ability to provide a convenient database of documentation to accompany your website. Many users offer technical details on their Knowledge Management Software, so we implemented a special feature, a glossary that would be live on each page, so you could provide customers with definitions of advanced terms on the same page as the article.

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• Watch the video tour (1:34)

• SEO Optimization
  Omnistar Knowledge Management Software is built to provide you with a powerful and effective FAQ system, allowing you to post informative articles that help your customers use your products better. Because the Knowledge Management Software stores valuable content on your server, we thought it would be important to provide you with the ability to optimize your articles for search engines. Now you can harness the extra content for your SEO needs.

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• Watch the video tour (:51)

• Kbase Article Notification
  The Kbase software allows you to easily add support articles for your customers. The customers can comment, rank, and otherwise interact with the information provided in your knowledge management system. One great tool is the ability to subscribe to individual articles and receive email updates when the article is edited.