Click and watch how your company can benefit from the powerful features of Omnistar Live. Our help desk software can significantly reduce your time providing customer support to your clients.
Omnistar Live Introduction Video
Learn about the powerful features of Omnistar Live. |
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Support Your Users a Web Ticket System
You can support your users via a web based ticket form. |
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Your Users Can Send Help Request Via Email
Your users can now email their questions via email and you can setup our software to automatically import the email and create support tickets and notify your staff. |
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Easily Create a Knowledge Base For Your Customers and Staff
You can use our software to create a knowledge base for your customers to search common questions. In addition, you can create an internal only knowledge base area for your staff. |
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Provide Real-Time Live Chat to Your Customers
You can now have real-time chat conversations with your web site visitors and customers. Your customers can request help by clicking on a link on your web site. Also, you can initiate a chat with your customers. |
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Provide Company Document To Your Customers
You can now provide company documents to your customers. You can also limit access to these documents. |
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Post Press Releases To Your Customers
You can now post press releases via your help desk software to keep your customers informed of any news going on within your company. |
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