Omnistar Kbase

• Subscription-Based Updates

  Users can subscribe in order to receive email updates. When a change is made to an article, subscribed users will receive automatic email notifications.

• Internal Knowledgebase

  With the software, you can create an internal knowledgebase for your staff, which can be accessed at any time. The area can be password-protected and you can optionally assign permissions on a by-article basis.

• Detailed Reports and Analysis

  Receive detailed reports and analysis on what are the most popular articles, the most popular categories, the most popular authors and more.

• Instant Glossary for Complicated Terms

  Complicated terms and jargon abound in the world of technology. Create a mouse-over glossary to help your users understand what they are reading.

• Password Protect Articles and Folders

  Easily set up a location that contains your important, sensitive, or otherwise protected documents. Optionally, set password protection on whole folders or individual articles.

• Save Articles

  Users can easily save articles to a separate section of the software.

• Attach Documents

  You can easily attach documents to your articles. Therefore, you can have additional resources for your users in the form of PDF or Word files.

• Submit Customer Support Questions

  If users still have questions after reading your articles, they can submit a question that will be stored in the administrative area of the software.